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Repair Help | FAQs
Appliance, we understand that customer service doesn't
begin and end with a service or parts sale. Diagnosing
and fixing appliances can be involved at times, so we
offer some tools to help make your appliance repair as
successful as possible.
A good place to begin is
with our online appliance repair manuals. These manuals
cover washers, dryers, refrigerators (icemakers included),
dishwashers, and ovens. They are not model specific but
they do help a lot with appliance diagnosis and general
appliance repair procedures. They go far beyond most appliance
repair faqs available on the internet. To
access the manuals, click here.
These manuals were written by the Manufacturers. These
appliance repair books are very easy to read and comprehend.
Sometimes questions are
very specific and no one-size-fits-all approach will work.
Sometimes you just need to ask somebody! For this we host
an appliance repair forum. Feel free to post your problem
(or share a solution). This is a completely open forum
so we can't guarantee that what you read there is always
accurate, but most of the time responses are excellent.
In fact, it is moderated by one of the most experienced
appliance repair techs on the internet and he works diligently
to answer most of the appliance repair questions posted.
If your post is answered by him, you can just about take
his words to the bank! This is not to say that no one
else there gives good advice... they all do! Visit
our appliance repair forum here.
Phone Repair Help
offer specific repair advice via email or over the phone,
at a cost $65.00/per appliance repair, which seems high,
and the reason is because most repairs over the phone
are laborious, due to the difficulty in explaining the
repair so everyone with different knowledge understands
everything that is explained. If your question is not
new to us, we will not hesitate to immediately offer advice,
and if it is new to us, we will find the answer. We also
strive to help after you purchase a part from us. To
get email or phone repair help - click here
Once you've figured out
what's causing the problem, you need to be sure that the
part you order is for your specific model appliance. To
help with this we built a database containing over 150,000
appliance model numbers. Each model number lists the parts
used for it (and many of them are pictured). To find your
part with your appliance model number, visit
our appliance repair parts database here.
If you can't find your model number listed, email us or
call us at 1-800-611-4350 (8-5 Mon-Fri PST).
there is something else we should be doing to help with
your appliance repair please send us an email.
All suggestions are welcome and none are ignored.
San Diego: 619-564-4435
Toll Free: 1-800-611-4350